Quarterly Journal of Social Development
(Previously Human Development)

Quarterly Journal of Social Development (Previously Human Development)

Modeling Crisis Management Caused By Social Networks Based On Social Intelligence with Systems Dynamics Approach

Document Type : Research Paper

Authors
1 M.Sc. Human Capital Institute, Command & Staff University of I.R.I Army, Tehran, Iran
2 Associate Prof. in HRM Group, Human Capital Institute, Command and Staff University of I.R.I Army, Tehran, Iran
Abstract
The current research has been conducted with the aim of managing crises caused by social networks based on social intelligence with the system dynamics approach. This research is of developmental-applied type, which was carried out with descriptive-causal method. The statistical population includes experts from academic centers, crisis management organization, and national cyber space organization, who have at least a master's degree, executive records of more than 15 years and graduates of fields related to the research topic which 35 people were selected by purposeful sampling to distribute the questionnaire. The validity of the questionnaire was confirmed by the content method as well as reliability by the retest method. Data analysis was done with systems dynamics approach using vensim software. To simulate the collected data, four scenarios were selected and simulated. The results illustrated that the increase in the components of social intelligence (social awareness, social skills and social information processing) simultaneously and with each other greatly increases the social intelligence of people, and increasing this intelligence to a large extent makes people in crises caused by do not get caught in these networks. Finally, the necessary suggestions were presented in order to manage crises caused by social networks based on social intelligence components.
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